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Troubleshooting Remote Control Issues for your Samsung TV | Samsung US

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01. Troubleshooting Remote Control Issues for your Samsung TV | Samsung US
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IMPORTANT:
This information is provided as a general guide only. The features and specifications of this model may vary according to the country of purchase and many other factors. Please check the information provided on the manufacturer’s website in your country for accurate details.


Spot a Mistake? Let us know about any errors or inaccuracies. Click here.

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Troubleshooting your remote depends on the issue that you're having with it. If it seems like it's pressing buttons by itself, it may actually be that your TV's controls are dirty. And if it won't work when you try to use it on your TV, there's a quick check to perform to figure out if it's your remote or your TV at fault. You can read more about other possible remote control issues here: https://www.samsung.com/us/support/troubleshooting/TSG01202543 0:00 Introduction 0:06 Check for IR signal 0:20 Clear receiver 0:26 Check remote control 0:38 Replace batteries 0:45 Pair remote control 1:00 Universal or Multi-Brand remote

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IMPORTANT:
This information is provided as a general guide only. The features and specifications of this model may vary according to the country of purchase and many other factors. Please check the information provided on the manufacturer’s website in your country for accurate details.


Spot a Mistake? Let us know about any errors or inaccuracies. Click here.

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